Shipping Policy

Exciting Shipping News!🎉🎉🎉

We now offer global shipping services!🌍

💵Delivery Fees:

Free Shipping:Orders of $50 and above qualify for free shipping.
$2 Shipping Fee:Orders totaling between $20 and $49.99 will incur a $2 shipping fee.
$4 Shipping Fee:Orders totaling between $0 and $19.99 will incur a $4 shipping fee.

✈️Express Shipping

Please note that these delivery timeframes are estimates.Actual delivery times may vary due to shipping and customs processing factors.

Estimated Delivery Times:

United States:6-12 business days
United Kingdom:6-10 business days
Canada:8-15 business days
Australia:5-10 business days
Other Countries:7-15 business days

Taxes and Duties:

If applicable, import taxes and duties are the responsibility of the customer. For more detailed information, please contact your local customs office.

Order Cancellation or Address Changes:

Once your order is placed, you will receive a confirmation email, and we will begin processing your order immediately. 📨If you need to modify or cancel your order, please contact us as soon as possible at support@petparkpp.com, and we will do our best to assist you.

🔍How Can I Track My Order?

Once your package has been shipped, we will send you a tracking number via email. You can enter your tracking number on our website, or you can reach out to our customer service team at support@petparkpp.com. Our team will respond within 24 hours!