SoftNest Lightweight Labor-Saving 2-in-1 Pet Backpack & Hand Carrier
Ultra-Soft Waterproof Nylon Material: Made from ultra-soft waterproof nylon, this material provides both comfort and weather resistance, making it ideal for all weather conditions.
Full PP Cotton Padding: Fully padded with PP cotton for enhanced comfort and joint protection, perfect for young, senior, or stress-prone pets with sensitive joints.
Versatile 2-in-1 Design: The versatile 2-in-1 design allows you to use it as a backpack or a hand-carry bag, adaptable to various situations.
Ergonomic Design: Features 1-inch thick raised padding on the back for all-day comfort and support. The breathable 3D mesh ensures ventilation and prevents overheating.
Dual-Sided Window Design: Perfect for feeding and petting, allowing easy interaction with your pet.
Luggage Sleeve: Easily slides over suitcase handles, making travel more convenient.
Large Front Pocket: Spacious front pocket for storing essentials like snacks, toys, and chargers to ensure smooth travel.
Escape-Proof Safety Buckle: Attaches securely to a collar or harness to prevent your pet from escaping, ensuring safety.
Fits Cats up to 15 lbs and Dogs up to 10 lbs: The spacious interior allows your pet to comfortably peek out, turn around, stand, or sit.
SoftNest Lightweight Labor-Saving 2-in-1 Pet Backpack & Hand Carrier
Embark on a Comfortable and Relaxed "Lying Flat" Journey
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360°Degree Display
Fits Cats Up to 15 lbs and dogs up to 10 lbs with Anti-Escape Design for Safety.
Holds Cats Up to 15 lbs and dogs up to 10 lbs: Anti-escape zipper and safety buckle pair with collars or harnesses to stop escapes. Wide, smooth opening allows your cat to peek out comfortably. Roomy enough for turning, lying down, standing, or sitting with ease.
Dual Top Buckles, Keeps Bag in Shape.
Even Weight Distribution: The dual buckles secure the bag and reduce the opening, keeping your pet safe and secure during travel.
Sturdy Base for Stable Support.
Reinforced with Composite Fiberboard: The strong base keeps your pet secure and balanced, staying firm without warping, even when they move around.
Full Ventilation, Keeps Airflow Perfect, No Overheating.
Breathable Design: Large opening and side mesh keep your pet cool and comfortable.
High-Density Mesh: Blocks insects while allowing clear views and scratch resistance.
Dual-Sided Windows, Perfect for Feeding and Petting.
Anxious Cat-Friendly Design: Easy interaction with your pet. Comfortably secure your pet's cushion with soft padding for a relaxed experience.
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Don't go! There's more to see.
Thick Back Padding, Supports Lower Back for All-Day Comfort.
1″Raised Padding: Breathable 3D foam provides comfort and supports your lower back to reduce fatigue.
Back Sleeve for Luggage Handle.
Travel Made Easy: Fits 24-28 inch suitcases. Easily slides over the handle and doubles as a storage pocket.
Dual-Purpose Design, Unlock New Possibilities.
Thick Handle: Carry by hand, wear on your back, or front. Versatile and flexible use.
Large Front Pocket, Your On-the-Go Snack Stop.
Travel Essential: Holds snacks, toys, chargers, and more. Stay organized on the move.
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We're All About the Details
Attention, Cat Owners!
The bag is sealed during transport, which may result in a slight odor due to poor air circulation over time. This is normal. If desired, air the bag out for a few days, and the smell will dissipate.
Storage Suggestions:
1. Regularly store the bag away from direct sunlight and heat to prevent material damage. If exposed to cold weather, avoid sudden temperature changes.
2. Keep the bag away from sharp objects to prevent scratching. Avoid prolonged exposure to heat, oil, or humidity, which may cause deterioration.
3. The mesh material is soft, but sharp claws can easily damage it. Be sure to regularly trim your cat’s nails to prevent any potential damage.
Washing Instructions:
1. Remove the bottom panel, unzip the bag, and wash the outer shell separately. Do not soak the inner padding.
2. For both dark and light-colored bags, wash separately. Dark colors may bleed during the first few washes; it is recommended to add salt and soak for 12 hours before washing. Wash 2-3 times until color stops running.
3. Do not machine wash, bleach, iron, or dry clean. For light dirt, use a soft cloth or brush, and hang to air dry.
| Color |
Butter Yellow, Almond Beige |
|---|---|
| Size |
F |
| Material |
Nylon |
At PetPark, our mission is to ensure that every customer feels the respect and love we have for pets and experiences the joy of bringing the world’s finest pet products into their home. 🏡🐾 We meticulously select our partners and products, and we strive to ensure your satisfaction. If you are not satisfied with your purchase, please contact our support team at support@petparkpp.com, and we will work with you to find a solution based on your situation.
📦 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all orders. Customers can contact our support team within 30 days of receiving their product to initiate the refund process. PetPark is committed to protecting the rights of every customer and will handle all return and exchange requests promptly and professionally.
For returns or exchanges beyond 30 days, please contact our customer service team. We will work with you to find a feasible solution based on your current situation.
🚚 How to Return a Product?
To be eligible for a return, your item must be in the same condition as when you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please submit your return request to support@petparkpp.com and provide the reason for the return. Our support team will follow up on your request.
- Place the item in its original packaging and send it back to the address provided.
- After shipping, please email our support team with the tracking number.🔍
💰How to Obtain a Refund or Exchange?
Once we receive and process your return, we will initiate the refund or exchange process.
Refunds: Do not return the item to the sender's address listed on the package, as this is not the return address and may affect the return process. Once we receive and inspect your return, we will notify you if the refund is approved. If approved, you will automatically receive your refund via the original payment method within 10 business days. Please remember that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return and you haven’t received your refund, please contact us at support@petparkpp.com.
Exchanges: Exchanges will be processed within 48 hours after receiving and handling your return. Shipping typically takes 7-10 business days, depending on your location. The exchange will be sent to your original address or a new address you provide. We will provide you with a tracking number once it is available.
Tip: The fastest way to ensure you get what you need is to return the item you have and make a separate purchase for the new item once the return is accepted.
📋Special Notes: Return Conditions
- Unauthorized return or refund requests will not be accepted.
- Do not use the sender's address on the package as the return address, as this is not the correct return address and may affect your return process.
- To be eligible for a return or refund, the item must be in its original condition, including all accessories, gifts, and packaging. We are not responsible for items lost, damaged, or not delivered to the return address during transit.
🚫Exceptions / Non-returnable Items
Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about your specific item, please contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.
💸Return Shipping Costs:
As part of our commitment to premium service, we offer free returns and exchanges for quality-related issues.
For returns due to reasons other than product quality, you will be responsible for covering the shipping costs both ways.
If the return is due to a quality issue, we will provide you with free return and exchange services and cover the shipping costs both ways.
💬Need Further Assistance?
If you have any other questions, feel free to contact us at support@petparkpp.com. We will respond within 24 hours.
Exciting Shipping News!🎉🎉🎉
We now offer global shipping services!🌍
💵Delivery Fees:
- Free Shipping:Orders of $50 and above qualify for free shipping.
- $2 Shipping Fee:Orders totaling between $20 and $49.99 will incur a $2 shipping fee.
- $4 Shipping Fee:Orders totaling between $0 and $19.99 will incur a $4 shipping fee.
✈️Express Shipping
Please note that these delivery timeframes are estimates.Actual delivery times may vary due to shipping and customs processing factors.
Estimated Delivery Times:
- United States:6-12 business days
- United Kingdom:6-10 business days
- Canada:8-15 business days
- Australia:5-10 business days
- Other Countries:7-15 business days
Taxes and Duties:
If applicable, import taxes and duties are the responsibility of the customer. For more detailed information, please contact your local customs office.
Order Cancellation or Address Changes:
Once your order is placed, you will receive a confirmation email, and we will begin processing your order immediately. 📨If you need to modify or cancel your order, please contact us as soon as possible at support@petparkpp.com, and we will do our best to assist you.
🔍How Can I Track My Order?
Once your package has been shipped, we will send you a tracking number via email. You can enter your tracking number on our website, or you can reach out to our customer service team at support@petparkpp.com. Our team will respond within 24 hours!
🛒We Care About Your Shopping Experience!
Please note that delivery times may vary depending on your location. Happy shopping!
